Customer experiences
Frequently Asked Questions
We ship all our orders with USPS. If you order before 11:00 PM, your package will be shipped the same day for free, including tracking. This way, you'll receive your order quickly and at no extra cost! Shipping is always free!
Not completely satisfied? No worries! You can easily and quickly return your order within 30 days of receipt, with a 100% return guarantee if it doesn't fit or isn't right. We ensure the process runs smoothly, so you don’t have to worry.
Our clothing fits exactly as indicated in the size chart. You’ll find the size chart for each product, so you can always choose the right size and be sure it will fit perfectly. All our clothes fit true to size, so you can simply choose your usual size, just like with any other brand.
Do you have a question or need advice? Don't hesitate to get in touch with us. We are here to help and offer guidance.
Email: info@lunaatelier-bh.com
MON / FRI 09:00 - 17:00
SAT / SUN 10:00 - 17:00
